Meet the Team
One of our goals has been to get to know those in the hemophilia community personally. We believe that we are all in the hemophilia community together, and for the same reasons: to assist in improving the quality of life for those who have been affected by a bleeding disorder.
In the same sense, we believe it is just as important for those in the hemophilia community to get to know our team members. The close, personal relationships we have developed in the hemophilia community has made our staff even more capable and compassionate about the same issues that affect our lives everyday.
In this section, we have made it easy for you to learn about our team. Below you will find photos and biographies of each Matrix team member.
If you would like to contact any member of our team, simply click their photograph. We would love to hear from you!
Carrie Ahonen | Weston, FL
Executive Office Coordinator
Carrie relocated to sunny Florida after spending the last ten years in equally sunny Southern California. She is a graduate of the University of Minnesota with a bachelor's degree in Women's Studies and has spent over ten years involved with the operations, sales and marketing for small companies. At Matrix Health, Carrie's title should actually read Director of First Impressions, and what a great first impression she makes! She is very competent and caring in all that she does. When she's not at work, Carrie enjoys reading, cooking and traveling around the country for music festivals.
Chad Brown | Orlando, FL
Regional Care Coordinator
Chad has concentrated on helping others by sharing his personal achievements in overcoming the challenges that a person with hemophilia faces. Over the last decade, he has been a successful athlete and coach in the extreme water sports industry, focusing on wakeboarding and wakesurfing. As a Regional Care Coordinator for Matrix Health, Chad inspires young people to understand that living with a bleeding disorder should not keep you from living a full and
exciting life.
Some of Chad's sports achievements include:
- NWL-AWSA Open Men's Wakesurfing National Champion, 2008
- 9th Place, Tige Pro-Am Finals, 2006
- 2nd Place, IWSA State Championship, 2005
- Instructor on Teen Reality Show on UPN, 2003
- Coach on a Fox's WaterSports Show, 2003
Chad heads Matrix Health's Splash of Education program, which promotes physical fitness while encouraging safety. Participants are inspired to set and reach personal goals, and develop confidence and a positive attitude.
Dave Burgeson | Naples, FL
Region Manager
As a Region Manager for Matrix Health, Dave oversees Regional Care Coordinators in Florida, Texas and Idaho. He has come to appreciate the scores, maybe hundreds of people he has met in past years and has learned that each individual and each family has their own needs, worries, and concerns. Dave expresses how he feels he has greatly benefitted from all the wonderful people he has been involved with in this community. He finds it to be a great
pleasure to be teamed up with friends and co-workers at Matrix Health to find the way to help all who ask, in the
unique way that they need, to deal with the challenges of a bleeding disorder. Volunteering and working within the
hemophilia community has been very rewarding for Dave. Dave's wife, Barbara, was the President of the Hemophilia
Foundation of Greater Florida for several years, resigning only when he took a job with a specialty pharmacy that
supplied factor to bleeding disorder patients. It is largely because of his participation as a volunteer that Dave learned
that no two families are alike. Hemophilia is an equal opportunity disorder. Anyone from any financial situation,
social condition, any color, or religion may find himself or herself having to deal with a bleeding disorder in their
family, and Dave is eager to offer his support in every way possible.
Tina Capelo | Redington Shores, FL
Patient Care Specialist
Tina is committed to promoting awareness of Hemophilia. She believes that education and information is the key to making the very best decisions. Tina enjoys helping and making a difference in people's lives by offering support and the best possible service. She works closely with local and national organizations that support the bleeding disorder community. As a Patient Care Specialist for Matrix Health, Tina's professional interests center on improvement of patient care with communication, education and by building relationships. She want her patients to be able to trust her and feel confident that they are in good hands.
Lenore Cartier-Carlton | Billing Services Manager
Lenore has worked in the billing and reimbursement field for eight years, with six of those years servicing the bleeding disorder community. She has a Bachelor's degree in Education from Florida Atlantic University. Lenore was an elementary school educator for three years and enjoyed working with and learning from all of her students and their families. Her passion for education and life long learning has recently evolved into the pursuance of a business degree. Lenore is currently working on obtaining a Master's in Accounting degree from Florida Atlantic University.
Donna Compton | Clayton, NC
Regional Care Coordinator
Hemophilia has been a part of Donna's life since childhood. Her introduction to the Hemophilia community came swiftly as her brother, Danny, was diagnosed with severe hemophilia as well as an inhibitor. Assisting in Danny's care gave Donna valuable experience. She has been an active advocate in the hemophilia community ever since - whether it be working with Hemophilia of North Carolina, HFA, NHF, or in her current position as Regional Care Coordinator at Matrix Health. Donna takes great pride in her job at Matrix Health and is always eager to share her knowledge and experience to anyone in need.
Matthew Compton | Simi Valley, CA
Regional Care Coordinator
In Matrix Health, Matthew lays claim to having found a home care company and an employer that shares his same goals and ideas of what homecare should be about. He is proud to be a part of the Matrix family and continues to seek out those in the bleeding disorder community so that he can try, in any way possible, to make a positive difference in their lives. Matthew is grateful for all the experiences he has had working in the bleeding disorder community because of the truly awesome people he has met along the way. Matthew enjoys life in California with his wife and three young children.
Cyndy Coors | Hixson, TN
Regional Care Coordinator
With a degree in Medical Assisting, Cyndy's compassion, emotional support and advocacy have always played a strong role in her work and continues to this day, as she enthusiastically assists many families with bleeding disorders. She has been very active in the bleeding disorder community for many years, volunteering at chapter events, and attending NHF and HFA meetings. Cyndy takes great pride in her role as Regional Care Coordinator and has enjoyed the many rewards that come with helping those who need it - from teaching self-infusion, assisting with school and daycare in-services, and education. Cyndy also enjoys cooking, baking and spending time with her two grown children, two grandchildren and life-long friends in her Hixson, Tennessee home!
Cesar Couri | Miami, FL
Regional Care Coordinator
Born in Venezuela, Cesar now lives in sunny southern Florida. He enjoys a very active role in the bleeding disorder community by volunteering his time with the local hemophilia chapter. For Cesar, the most rewarding part of working for Matrix Health is to help patients minimize the difficulties of living with a bleeding disorder. He is most happy when he can bring a smile to people's faces, particularly children. As a Regional Care Coordinator, Cesar is presented with a unique opportunity to form lasting and rewarding relationships with the families in the bleeding disorder community.
Tammy Davenport | Kingston, TX
Regional Care Coordinator
Tammy's father had severe hemophilia A. When she was just seven years old, he passed away from complications caused by tainted blood products. Although her father died when she was young, she stayed educated about the disorder throughout her life. As an adult, Tammy became active in the community, volunteered with her local chapter and later took a position with a homecare company. What she wanted though, was more than just a job; she wanted an opportunity to connect with others affected by bleeding disorders. Matrix Health has given Tammy that opportunity. As a Regional Care Coordinator based in Texas, she is involved with the community on a more personal level and feels she is given a very rewarding chance to help others. Tammy has 15 years of experience with state funded insurance agencies and has participated in many educational programs. Issues regarding women with bleeding disorders are also a passion of Tammy's. She feels that she can truly make a difference by sharing her knowledge, providing support and giving the kind of care that she would expect herself. She is dedicated to helping others empower themselves as they live life with a bleeding disorder. Tammy lives in Texas and has two teenage children.
Juan Bruno de la Fuente | Coral Gables, FL
Regional Care Coordinator
Born in Havana, Cuba, Juan's family settled in Florida when he was just two years old. Juan holds a Bachelor of Science degree in International Finance and Marketing from the University of Miami. Many years ago, Juan became involved with the Jackson Hemophilia Treatment Center in Miami, Florida. This involvement led him to take an active role as a Volunteer Patient Advocate. He soon became Director of Outreach for the Florida Chapter, networking with the Hispanic and Latin communities to inform families and improve their quality of life through education and care. As a volunteer for the Florida Hemophilia Foundation's Camps (Camp Ocala and Camp HAWK in Florida), Juan has worked diligently to teach children and their parents to empower themselves so that they can learn to surpass the obstacles of living with a bleeding disorder. He was also instrumental in bringing together the Jackson Hemophilia Treatment Center and Community Smiles of Dade County, Florida to form a program that provides quality dental health to those in need of such services. As a Regional Care Coordinator with Matrix Health, Juan has the opportunity to reach out to the bleeding disorder community and "Make a Difference" by being able to also offer incomparable pharmacy services. Juan lives in Coral Gables with his wife, and is father to three children: Bruno, Nicole and Olivia.
Liselle Easto | Payette, ID
Regional Care Coordinator
One topic that Liselle is passionate about is advocacy. It is important for parents to educate themselves about bleeding disorders and become active in their local chapter and community. Liselle strongly feels that the more parents know about their child's condition, the more equipped they are to being vocal and advocating on their behalf. As a Regional Care Coordinator with Matrix Health Group, it is Liselle's wish to share the knowledge she has gained through the years and use it to empower individuals and families within the bleeding disorder community. Her message to everyone is that you have a voice, so USE IT. You know what kind of care your child deserves. Your child depends on you to protect them and consider what is best for them in all instances. Liselle's passion for the hemophilia community runs deep and with the Matrix Health family to support her, she has the opportunity to truly Make a Difference for those living with a bleeding disorder. Liselle and her husband are the parents of a daughter and three sons, and lives in Idaho.
Bruce Greenberg | Weston, FL
COO/CFO
Bruce has over 25 years of progressive service management experience, the past 15 specifically in health care. At Matrix Health, Bruce is responsible for all non-clinical areas including financial, administrative, operational and sales and marketing. Bruce has been involved in many facets of the pharmacy industry and both consults and serves on the board of a number of health care companies. His most rewarding experience has been with Matrix Health, meeting and getting to know the many wonderful people in the bleeding disorder community. Bruce lives in Florida and is father to six children.
Hector Heer | Weston, FL
Regional Care Coordinator
With an upbeat attitude and commitment to helping others, Hector has become well known in the bleeding disorders community. Utilizing his bi-lingual skill, Hector continues his work as an advocate for people with bleeding disorders as a Regional Care Coordinator for Matrix Health. "I believe that knowledge is the key to impowerment and success, and seek to instill these beliefs in all I'm privileged to work with. The earlier parents learn about bleeding disorders, the more successful they will be." Born in Guatemala, Hector relocated to New York at the age of 19, and now lives in southern Florida with his wife Johanna, son and daughter. In addition to spending time with his family, Hector enjoys playing soccer, spending time on the beach and golfing. He holds a degree in International Business from Berkeley College in New York.
Kwanza Henderson | Sunrise, FL
Pharmacy Technician
With experience in both billing and in the pharmacy as a technician, Kwanza brings over nine years of experience in the healthcare field. Born and raised in Miami, Kwanza received his Occupational Associates Degree in the Pharmacy Technician program at the Technical Career Institute in Miami. He is currently attending Broward College working towards a Bachelor's degree in Business Administration. Kwanza tells us, "I joined the healthcare field because I have a passion for helping people." In his free time, the native Floridian loves to go kayak fishing, working out, cooking, and would like to one day learn to golf.
Dan Holibaugh | Alliance, OH
Region Manager
As the father of two sons who had severe hemophilia, one of whom passed due to complications from receiving tainted infusion product and the other who passed due to complications regarding an inhibitor to his factor product, Dan has an extensive personal history of dealing with hemophilia and its complications. His continued education in the health field has allowed him to acquire a multi-faceted understanding of the challenges facing the bleeding disorder community. He is a past vice-president and Board member of the Northern Ohio Hemophilia Chapter and past president of the MANN Group at the height of the HIV/hemophilia era. Dan lives in Ohio.
Matt Igelman | Zebulon, NC
Regional Care Coordinator
As a Regional Care Coordinator for Matrix Health, Matt became most interested in the community behind hemophilia and grew to appreciate the history, knowledge, and struggles people with bleeding disorders have overcome. Matt
takes great pride in working closely with the individuals and organizations within his territory to affect positive change
for people living with a bleeding disorder. Matt enjoys demonstrating his commitment to this community through
volunteering, mentoring and providing the best possible support for those he services.
Brenda Montgomery King | Delray Beach, FL
Insurance Specialist
Brenda Montgomery King is a graduate of South Carolina's Charleston Southern University where she earned a Bachelors of Science with a major in Psychology and a minor in Social Sciences. Brenda has served as a member in the
South Carolina's Hemophilia chapter and has been a motivational speaker for the bleeding disorder community. She
can often be found giving advice in reference to Medicaid, Medicare, and Disability. As an Insurance/Payor Specialist, Brenda is responsible for optimizing insurance coverage for the community members we serve. Some of her duties
include assisting patients in identifying available insurance opportunities, helping them in the application process,
assisting young adults transitioning to adult coverage, staying up-to-date with manufacturer assistance programs,
keeping abreast of current changes in insurance plans and state programs, and helping to identify insurance programs
to obtain in-network status. It is Brenda's philosophy in life to empower people with bleeding disorders and other
chronic illnesses to be in control of their health issues rather than letting their disorders control them. Brenda resides
in Delray Beach, Florida with her young son, Herman Robinson IV (aka Preacherman).
Eva Kraemer Garcia, LSW | Chicago, IL
Regional Care Coordinator
Eva was privileged to become involved with the Illinois bleeding disorder community when she began her position with the Hemophilia Foundation of Illinois in 2009. It would seem as though her life's path has led her to caring for people with a bleeding disorder. Her Bachelor's degree in Public Relations and Spanish from the University of Wisconsin opened the door for her to travel abroad as a Peace Corps volunteer in Paraguay, South America. There, she learned the fine art of cultivating relationships with people in another language while offering emotional support and encouragement. A Master's degree in Social Work from the University of South Carolina reinforced the importance of relationships and provided the tools necessary to confidently work to Make a Difference in the lives of other people. Eva is thrilled to continue her journey with Matrix Health to provide care and support to the bleeding disorders community. She is honored to work a group of truly dedicated individuals committed to caring for those affected by a bleeding disorder. Eva is fluent in English, Spanish and Guarani, and resides in Chicago with her husband and daughter.
Stephen Lawrence | Franklin, TN
Regional Care Coordinator
Stephen's passion to care for people living with the impact of their bleeding disorder began while working as a Paramedic at the Children's Hospital in Nashville, Tennessee. After nine years, he left the hospital and spent the next nine years at a home care company working with bleeding disorder patients and their families. Upon witnessing the Matrix Health commitment to Making a Difference, he was privileged to be able to join this family of dedicated professionals. Stephen believes that those affected by a bleeding disorder require people to care about and provide for their individual needs and medical interventions, as well as the emotional support necessary to empower them to live with less stress in their lives. Matrix Health strongly shares with Stephen's beliefs in providing personal service for our patients. Stephen is excited to be a part of this special family of caregivers. As a Regional Care Coordinator with Matrix Health, he is proud to be able to provide the care and service necessary to really Make a Difference in the lives of those with bleeding disorders.
Justin Lindhorst | Cincinnati, OH
Public Relations Specialist
Justin Lindhorst comes to Matrix Health with a degree in Communications (and also German). Justin serves the organization in a dual capacity, first by acting as our Public Relations Specialist and second as a Regional Care
Coordinator. Whether working with the Corporate Support Staff or assisting patients in the field, Justin approaches
all he does with optimism and confidence. He proudly notes, "Matrix is truly a unique company dedicated to not
only providing top notch home care service but also in the hearing and sharing of individual stories, aiding in times of
hardship and cultivating triumphs for those with a bleeding disorder."
David C. McCormick | Director of Pharmacy
With over 17 years of experience in the home healthcare field, Dave McCormick, Pharm. D., is an integral member of the Matrix Health Team. Born in the United Kingdom, Dave received his B.S. in Pharmacy from the University of Florida and went on to earn his Doctor of Pharmacy Degree from Mercer University in Atlanta, Georgia. David's post doctorate studies were in the area of Metabolic and Nutritional Support. He is widely published and respected in his field, and serves on the National Association of Boards of Pharmacy. Dave currently resides in South Florida with his wife and two children.
Lisa Miller | Chicago, IL
Region Manager
Holding both a Bachelors of Science degree in Education from Elmhurst College and a Masters of Business Administration degree with an emphasis in Finance from Loyola University in Chicago, Lisa spent over ten years managing and leasing commercial real estate. More recently, she had been teaching Jr. High School mathematics. Growing up, Lisa's parents were very involved with the Hemophilia Foundation of Illinois. Today, as a Region Manager with Matrix Health, Lisa oversees a team of Regional Care Coordinators in the Chicago and St. Louis areas. Additionally, she covers the New York region. Having two brothers living with Factor IX deficiency hemophilia, Lisa is able to dedicate herself to a community that is close to her heart. It is Lisa's personal goal to do whatever she can to make life easier for individuals and families living with bleeding disorders.
Susan Moore | Akron, OH
Regional Care Coordinator
Having grown up with an older brother with severe hemophilia A, Susan's involvement with the bleeding disorder community began early in her life. Her volunteer experiences as Executive Secretary and Board Member in the Cleveland Chapter of the National Hemophilia Foundation and as a Board Member on the Ohio Department of Health Hemophilia Advisory Committee gives Susan a unique perspective on the problems and solutions facing the hemophilia community. Susan continues to be active in the fundraising efforts of her local chapter, including participating in such activities as golf outings, the NOHF Black and Blue Ball, and the LaBelle Texas Hold 'Em events. As a Regional Care Coordinator for Matrix Health, Susan finds it uplifting to be a part of this close-knit community. Susan resides in Ohio and is the proud mother of two adult children.
Phil Phillips | Miami Gardens, FL
Regional Care Coordinator
Regional Care Coordinators are tasked with providing resources and support to members of the bleeding disorders community. This is a task that Phil Phillips has learned to do well. He has advocated and provided resources to many members of his large family as a parent, grandfather and great-grandfather. Phil approaches his role as Regional Care Coordinator with the same vigor as he does when assisting any member of his family; working tirelessly to ensure the well being of the patients he serves.
Rania Salem | Fairfield, OH
Regional Care Coordinator
From an early age, Rania experienced the challenges and obstacles of hemophilia. Her father had severe hemophilia but was cured when he received a liver transplant. Growing up, education and understanding were key essentials to coping with this disorder. In her position as a Regional Care Coordinator, Rania's association with the bleeding disorder community has been renewed and she shares the Matrix Health commitment in dedicating her time and energy to helping those affected by bleeding disorders. She wants to be sure that families dealing with the many issues surrounding this disorder have all the tools to deal with whatever challenge they may face. Rania recently completed her studies at Miami University and is now a Registered Nurse. She lives in Ohio with her husband and three young children.
Kevin Simas | Plantation, FL
Pharmacist
Kevin is a graduated of St. John's University College of Pharmacy. Before joining Matrix Health, Kevin was involved with other pharmacy organizations where his career included the opening and the operations of home health and specialty pharmacies. He developed disease state specific pharmacy programs, pharmaco-economic programs and was responsible for the development and implementation of Clinical and Managed Care Formulary and Oncology based programs. In addition, Kevin founded and directed an immunology health center and a home infusion IV pharmacy servicing the HIV and bleeding disorders community. With over 25 years of pharmacy experience, Kevin joined the Matrix Team in 2007. He enjoys working with and helping to educate families within the bleeding disorder community. He currently resides in Plantation, Florida with his wife and four children.
David Tignor | Nashville, TN
Regional Care Coordinator
David has been volunteering in the hemophilia community since he was 16 years old. He has served as a counselor and activities director for the Tennessee hemophilia camp for 15 years and has attended other camps across the country. Additionally, he stays involved with support groups, fund-raising events and other programs through the local bleeding disorders foundation. David's educational background consists of an Associate of Science degree from Motlow State Community College and a Bachelor of Social Work degree from Middle Tennessee State University. As a Regional Care Coordinator for Matrix Health, David works closely with the company pharmacists and insurance specialists to make sure customers are utilizing every aspect of Matrix Health's outstanding services. David is honored to work for Matrix Health and looks forward to continuing his service to the bleeding disorders community through their excellent model of customer service. In his spare time, David enjoys hiking, camping, rock climbing, skeet shooting, hunting, playing guitar and spending time with his wife, daughter and son.
Paul Touchton | Nashville, TN
Director of Sales and Marketing
For more than 30 years, Paul has been involved in numerous positions in the healthcare sector. It was at his first position at Baxter that he learned about bleeding disorders and the issues that face this community. Most of his career has been spent as a senior manager of home healthcare companies, with an emphasis in nursing and home infusion specialties. His areas of specialization include managing multiple-site operations, leading acquisition and consolidation processes, writing business plans, leading capital funding processes, and mentoring associates to enhance performance. Paul is very pleased to have the opportunity to work with Matrix Health. The Matrix pledge has been and will continue to be that all Matrix associates adhere to the mission of providing quality products and services that reflect a patient-centric focus. The pledge combines nicely with Paul's management philosophy that the highest form of achievement comes from teaching and coaching others to perform at their greatest potential.
Adis Velasquez | Weston, FL
Reimbursement Specialist
Adis has worked in the health and pharmacy arena for eight years, and more specifically servicing the bleeding disorder community for the last five of those years. She brings experience as a pharmacy technician, billing and reimbursement coordinator, and an intake team leader. Being bilingual, Adis is happy to assist with our Spanish-speaking patients as well as others within the Hispanic community that would like to learn more about the services that Matrix Health can provide. In addition to spending as much time as possible with her three children, Adis is currently pursuing an MBA in Healthcare Management.
Maria Santucci Vetter | Champaign, IL
Director of Corporate Communications
Holding degrees in Psychology, Sociology, and Education from Elmhurst College, Maria has worked in the hemophilia industry since 1995. For many years, Maria has been very close to the bleeding disorder community and while in
Texas, served on the Executive Board as treasurer for the Lone Star Chapter. Maria is thrilled to be working for Matrix
Health! In her position as the Director of Corporate Communications, she is happy for the wonderful opportunity she
has to reach out and, in a positive way, influence and educate others in the bleeding disorders community. She also
serves as the Editor-in-Chief for Matrix Health News, a quarterly publication focused on educating and enriching the
lives of those with bleeding disorders. Her personal goal has always been to make a difference within the community
and feels that with Matrix Health as a partner, she can. Originally from Chicago, Maria has lived in Texas, Georgia, and
Colorado, and is now back in central Illinois. She is the mother of four young adults.