Reimbursement Services

For individuals living with a bleeding disorder, insurance issues are often complicated, confusing and sometimes overwhelming. Our team of Reimbursement Specialists is friendly, knowledgeable and able to deal with even the most frustrating of insurance problems. Our team is well prepared to help you identify insurance coverage options, resources and pitfalls. With years of experience, the Reimbursement Specialists at Matrix Health are committed and well equipped to assisting you with any insurance concerns.

Meet our Billing Services Manager!

Lenore Cartier-Carlton | Billing Services Manager

Lenore has worked in the billing and reimbursement field for eight years, with six of those years servicing the bleeding disorder community. She has a Bachelor's degree in Education from Florida Atlantic University. Lenore was an elementary school educator for three years and enjoyed working with and learning from all of her students and their families. Her passion for education and life long learning has recently evolved into the pursuance of a business degree. Lenore is currently working on obtaining a Master's in Accounting degree from Florida Atlantic University.

"Cause for Applause"
Employee Recognition

At Matrix Health, we are dedicated to MAKING A DIFFERENCE!

It is our MISSION to provide individualized, focused services to people with bleeding disorders
nationwide. Our VISION is to enhance the lives of those we are privileged to serve by providing the best
pharmacy and support services possible.

If you received outstanding service from a member of our staff, please take a moment to complete our Employee Recognition Form.

With your permission, your comments will be shared with our employee who will receive a special thank you on your behalf.